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Privacy Policy

Effective date: 2 июня 2025 года

Welcome, and thank you for using, visiting, or considering ItisPay — a digital asset, cryptocurrency, and blockchain infrastructure provider delivering API, SDK, and platform services for modern financial businesses.

We at ItisPay (“ItisPay”, “we”, “us”, or “our”) respect and protect the privacy of visitors (“Users”) and registered clients (“Clients”) of our services (collectively “you” or “your”).

This Privacy Policy explains how we collect, use, and share personal information when you explore, register for, or access our services — including any services offered via our website itispay.com, API, SDK, or any third-party application built using our API or SDK (collectively, the “Applications”), as well as any related services.

I. Information We Collect

We may collect personal information from you in the following categories:

1. Information You Provide to Us

  • Basic Information: Name, address, date of birth, nationality, country of residence, phone number, email address.
  • Identity Information: Government-issued ID (passport, driver’s license, national ID), proof of residence, tax identification number.
  • Financial Information: Bank account numbers, payment method details, source of funds.
  • KYC/KYB Data: Company incorporation documents, ownership structure, beneficial owner details (for KYB).
  • Transaction Information: Payment amounts, currency (fiat or crypto), transaction timestamps, payment addresses.
  • Preferences: Communication and notification preferences.

2. Information Collected Automatically

  • Technical Data: Device type, OS, browser type, IP address, geolocation data.
  • Usage Data: Logs of API/SDK usage, invoice creation, and other platform activities.
  • Cookies and Similar Technologies: See our Cookie Policy for more.

3. Information from Third Parties

  • Compliance Checks: Data from AML/KYC/KYB providers, sanctions lists, and public registers.
  • Blockchain Data: Public blockchain information such as wallet addresses, transaction IDs, and amounts.

II. How We Use Your Information

We use your personal information to:

  • Provide Services: Enable account setup, invoicing, off-ramping, and other ItisPay services via API, SDK, and platform.
  • Verify Identity (AML/KYC/KYB): To comply with anti-money laundering and counter-terrorist financing laws.
  • Process Transactions: Create, process, and confirm crypto and fiat payments.
  • Customer Support: Respond to inquiries, troubleshoot issues, and provide service updates.
  • Legal Compliance: Fulfill obligations under applicable laws and regulations.
  • Security: Detect, prevent, and mitigate fraudulent or unlawful activities.
  • Improve Services: Analyze platform usage to enhance functionality and performance.

III. How and Why We Share Your Information

We may share your information with:

  • ItisPay Group Affiliates: For service delivery and compliance purposes.
  • Service Providers: Such as AML/KYC/KYB verification providers, payment processors, and hosting providers.
  • Regulators and Law Enforcement: As required by applicable laws.
  • Business Partners: Where you have authorized integration with third-party services.
  • Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of assets.

We do not sell personal information.

IV. Data Retention

We keep your personal information as long as needed to:

  • Provide our services.
  • Meet legal/regulatory obligations (including AML/KYC/KYB record retention periods).
  • Resolve disputes and enforce agreements.

When no longer required, data will be securely deleted.

V. Children’s Data

Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware that we have collected such data, we will delete it.

VI. International Data Transfers

We may transfer, store, and process your personal information in countries outside your country of residence, including where our servers or service providers are located.

We use contractual and legal safeguards to ensure appropriate data protection during international transfers.

VII. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Restrict or object to certain processing.
  • Withdraw consent where processing is based on consent.
  • File a complaint with your data protection authority.

To exercise these rights, contact us at [email protected].

VIII. Security Measures

We implement industry-standard security measures including:

  • Data encryption in transit and at rest.
  • Role-based access control.
  • Regular security audits.
  • Secure key management for crypto wallets.

IX. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on itispay.com with the “Effective Date” at the top. Significant changes will be communicated before they take effect.

X. Contact Information

Data Controller:

Aigen LLC

ul. Domaniewska 17/19/133

02-672 Warsaw, Poland

Email: [email protected]

Website: https://itispay.com